Our Tours

Do you offer tours in other languages than English?

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At this time, our tours run uniquely in English.

What are your holiday hours?

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We are closed on the following holidays for all tours unless specifically mentioned on the tour page:

  • New Year’s Day
  • Martin Luther King, Jr. Holiday
  • President’s Day Memorial Day
  • Independence Day
  • Labor Day
  • Columbus Day
  • Veterans Day
  • Thanksgiving Day
  • Christmas Day (except the Harlem Holiday Gospel Celebration)
Are your tours kid friendly?

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Yes, we do encourage families to join our tours.

What happens if the weather is inclement?

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Our tours run rain or shine! For cancellations due to inclement weather, we will issue a 100% refund or allow you to reschedule for another time that works for you.

What happens if I’m running late?

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If you’re more than 10 minutes late, call us and we will decide where to meet you on the tour route.

Can I shop during the tour?

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Several of our tours walk by souvenir shops, but we ask that you wait to shop until after the tour so as not to hold up the group.

Are gift vouchers available?

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Yes, gift vouchers are available for all tours offered.

What is the best way to make my reservation?

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The fastest and easiest way to book your tour or rental is online. Through our booking software, you can see all available dates and times. You’ll receive a confirmation of your booking via email.

Are your tours suitable for those with limited mobility?

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We will always do our best to accommodate guests with limited mobility. Please contact us to discuss your specific requirements and curate a wonderful tour for you.

Are your guided tours available all year round?

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They certainly are. We are happy to be able to offer our wonderful tours through summer, spring, autumn, and winter. The summer months are our busiest periods so if you are looking to take a tour with us during this time we advise you to book as far in advance as possible. The Harlem Afternoon Jazz Tour, Harlem Jazz Series, and Harlem Gospel Series are available April through December. The Harlem Safe House Jazz Parlor runs from September through June.

How much walking is involved?

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Tours generally include 1.5 to 2 miles of walking spread over 2 hours. Guests should expect to be standing or walking for most of the time of the tour. We walk at a moderate pace and stop to look at attractions.

Can I take pictures on the tour and live performances?

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Yes. Cameras and filming are allowed and strongly encouraged during the tour and live performances. If you post photos to social media sites, please use the following hashtags, depending on your tour: #welcometoharlem, #harlemjazzseries and #harlemgospelseries.

I see that tour endpoints differ from meeting points. How will I get back to where the tour began?

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Guides happily stick around for a few minutes after each tour to give recommendations for things to do and see in the area and to help direct you to your next destination.

Does the tour leader accept gratuities?

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Much like a server in a restaurant, our tour guides make their living from gratuities. Therefore, gratuities are greatly appreciated. If you feel your tour guide provided you with a great experience, then please tip accordingly.

Can I book a private group tour?

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Yes, private tours are available for all tours offered.

On the tours where food is included or available, will you be able to accommodate dietary restrictions on this tour?

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Yes, if you have a dietary restriction, please let us know at the beginning of the tour and we will do our best to accommodate you.

How do I book with my New York Pass or Go New York Pass?

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Book the reservation and add your voucher numbers when asked, you will have to add your credit card information to complete the transaction. We only charge your credit card if the voucher numbers you have provided are not valid. When you attend the performance on your scheduled date you pass will be scanned and validated. Your credit card will then be released. Your voucher must be valid the date of the performance, not the booking date.

NYC Recommendations & Other Information

Do you have luggage storage?

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We are partners with three luggage storage companies: Bagbnb, Vertoe and Nannybag. You can read more about them on our partners page.

Do you have any recommendations of where to stay?

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Being a local Harlem tour operator, we know the best places to stay! We’ve got something for every budget, so get in touch with us for recommendations.

Are there any cultural events that I can attend?

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We have a variety of cultural events that we will share on our calendar that happen throughout the year in Harlem and New York City. Anyone and everyone is welcome to join!

Do you work with tour operators & DMCs?

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If you are a tour operator and would like to hire us, we would be more than happy to work with you. We’ve worked with several inbound operators and tour companies to create guest experiences that are entertaining, engaging and memorable.

For our rates and range of services, please contact us and include as many details as you can.

Do you organize school group tours?

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Yes, we organize student tours for all ages and create a custom tour itinerary with unique content appropriate for your curriculum and age group. We encourage and welcome students of all ages on our tours, so tell us what you need and we’ll organize the perfect tour!

Most of our tours are 2 hours long, but we can modify any of these itineraries to accommodate your group’s needs or we can help plan a completely different tour based on your curriculum. Get in touch with us to begin planning your class trip!

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